Lora DiCarlo called several different fulfillment service providers in the area. Floship was the fastest to respond. Expediency being of the essence, they decided to entrust the time-sensitive shipping to Floship.
To meet Lora DiCarlo’s tight deadline, Floship brought in extra workers and devoted extra time to ensure customers received their orders. They also helped Floship navigate the complexity of international shipping, including handling VAT and and other circumstances unique to different countries. Unlike some companies, where response times might be 24 or 48 hours, the Lora DiCarlo team could email their Floship representative multiple times a day and always hear back promptly.
The team managed to get all of Lora DiCarlo’s products out of their manufacturing facilities in Asia by January 21st—one day before the country would shut down.
From there, it took Floship three days to get Lora DiCarlo’s products to over 15,000 people worldwide.
With Floship, Lora DiCarlo was able to deliver over 15,000 orders and bring in millions of dollars within the first week. Products went out to customers in over 25 countries.
After the initial rush, Lora DiCarlo has kept Floship on to manage their day-to-day fulfillment needs. With Floship, Lora DiCarlo has gained the ability to ship globally, something many of Lora DiCarlo’s competitors don’t do. This has allowed them to expand into new markets such as Europe, Australia, and New Zealand, with a planned foray into Asia, all without worrying about the day-to-day logistics.
Floship also handles the minutiae of shipping to new countries. Instead of sifting through the laws and regulations themselves, Floship acts as their all-inclusive shipping partner, handling everything for them.