SOLUTION
From day 1, proactive steps were taken to forecast and control the logistical costs, this allowed Loop Mount to make better and more flexible cost decisions as the project scope evolved to meet backer demands. Loop Mount worked with their Floship fulfillment account manager to create a fulfillment cost forecast that factored the business’ unique packaging, warehousing, shipping and customs requirement. Of key note was Loop Mount’s decision to pay for the backer’s customs and duties, leading to a region and volume specific solution to optimise their DDP and DDU strategy.
Floship’s policy of one fulfillment account manager per account also increased the backer’s average order value through a custom material packaging solution that offered greater SKU choices whilst mitigating shipping cost allowed Loop Mount to offer unlimited SKUs whilst still controlling pick and pack, packaging and shipping costs.
Against the fluctuations caused by COVID-19, when shipping lanes were suspended on a last minute notice and parcels were stuck either in transit or at distribution centres, Floship account manager provided up to the minute alternative shipping lane options to ensure the agreed shipping terms were delivered.
SUCCESS
By leveraging Floship’s cross border fulfillment solution for crowdfunding projects, Loop Mount successfully rewarded their backers and have progressed to selling Loop Mount as a Direct To Consumer product. If you’re a bike enthusiast or fan of fantastic ergonomic designs, check them out at https://www.loopmount.com/
