Floship Portal Updates
Shopify API Update
All Shopify users will be required to update their Shopify permissions within the Floship portan NO LATER THAN 31 JANUARY 2023 in order to avoid service disruptions.
To update your permissions, please log in to your account and navigate to “Account Management > Integrations > Shopify”.
Once there, please click on the “Re-Authorize” button. This will enable us to obtain the permissions required by the updated API.
Please note that if you do not update your permissions by January 31st, 2023, we will not be able to mark your orders as fulfilled.
We apologize for any inconvenience this may cause and thank you in advance for your cooperation.
If you have any questions or concerns, please do not hesitate to contact us.
Changes to Bulk Upload Format
Effective 31 January 2023, the Floship portal will no longer be supporting XLS file format for bulk uploads. Instead, we will be transitioning to the XLSX format.
This change is being made to ensure that we are providing the most up-to-date and efficient service possible. The XLSX format allows a larger data capacity and is more compatible with newer software.
Please note that all templates and links on our website have been updated to reflect this change. If you have any templates or links saved on your computer, we recommend that you update them as soon as possible.
We apologize for any inconvenience this may cause and thank you in advance for your cooperation.
If you have any questions or concerns regarding this change, please do not hesitate to contact us.
Introducing Fraud Protection for Shopify Store Owners
Keep your goods safe and sound during the holiday peak and avoid the risk of delayed chargebacks thanks to Floship’s portal’s new proactive fraud protection feature.
Your portal can now automatically sync alerts of potential fraudulent orders from your Shopify store and you can also manage fraudulent orders directly within the portal.
As an extra precaution to keep your goods in safe hands — if you’ve got auto-approve orders turned on, when a potentially fraudulent order is received by the portal, the order will automatically be put on hold and you’ll be notified that the order needs your attention.
To get secure, simply switch on this feature under your Shopify integrations page.
Introducing Shopify rates upon checkout
As of today, any Shopify storeowner using Floship’s portal can minimize their overheads and empower their customers to make appropriate shipping decisions for themselves thanks to this new brand-new feature.
What’s new?
You can now show your Shopify storefront customers a range of real-time shipping options at checkout from across our 100+ network of international and domestic carriers — all from within your Floship portal. You’ll no longer have to spend time researching international shipping costs, manually entering estimated flat rates for each item for everywhere you ship ever again.
Why do I need it?
By enabling this feature at checkout, your Shopify customers can now select from real-time shipping options and prices based on their order’s weight, package dimensions, and shipping destinations — empowering your customers to take control of their preferred delivery method.
Who’s it for?
This feature is included for all Shopify storefront owners and seamlessly integrates with Floship’s other powerful automated tools including shipping document generation meaning your order will get to where it needs to, however your customers choose.
You can easily establish a range of customizable shipping options from across our network of carriers giving your customers access to greater savings when shipping anywhere in the world. To get started, ensure that your products all have their proper weights listed in their description to get the most accurate rates.
You can also opt to continue using your existing flat-rate settings without enabling this feature if that’s what you prefer.
Ready to get started? Existing Shopify store owners can click here to activate this feature.
Keen to learn more? Simply contact our team to find out more.
If you like this feature, don’t forget to leave us a review on the Shopify app store.
Automation Rule Enhancement
- Automation rule options are now available, which further enhance the flexibility of SKUrelated settings and overall automation flow.
- Automation rule option to auto-select a courier based on the shortest delivery time from a set of couriers.
- Automation rule to ship from the different warehouse in a case of out of stock at one warehouse.
Multicurrency
Clients now have the option of selecting their preferred currency for displaying values of the order items on Cl and AWB. Currencies that are not supported by the courier will be shown in USD.
Public API
Floship’s public API is now stored at the postman platform for better usability.
All One Platform
The new fully integrated model redefines a simplified, all-in-one, logistics solution. eCommerce businesses can now manage many brands under a single account.
Apr 12 | DHL Go Green Support
Go Green! Floship now supports green labels for Carbon Neutral shipment with DHL. To learn more about the services and pricing, please reach out to your Account Manager.
Apr 12 | New OMS Integration
Zoho Inventory integration is now available on Floship Portal.
Apr 1 | New Marketplace Integration
Floship now supports integration with BrightPearl OMS and Etsy Marketplace. View the full list of available integrations here
Mar 22 | Cancelled and Refund Order Sync For Shopify
Floship system now supports syncing of Cancel/ Partial Refund SKU’s from Shopify for orders in Pending approval state.
This feature allows modifying and syncing the order automatically in the Floship system if the order is canceled or partially refunded in Shopify.
