Why eCommerce Businesses Need a Cross-border Shipping Solution

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Why eCommerce Businesses Need a Cross-border Shipping Solution

Since the pandemic, there are many trends and changes in the e-commerce industry. One of the most notable changes is the dramatic increase in cross-border eCommerce. In fact, according to a recent study, cross-border eCommerce is expected to grow by more than 50% in the next 5 years.

As the world becomes more connected, there is an increasing demand for products and services from all over the globe.

What is cross-border shipping?

The process of cross-border shipping is often necessary for companies that sell internationally. This means that the company will have goods shipped from their country to another, without any inventory being stored there first – this can be difficult if not impossible in some cases! If you’re an online retailer looking into expanding your business overseas then it’s important to find out what kind (or types) of deliveries are possible before making decisions about logistics management systems etc. because certain services might only work between countries with similar climates or other regulations.

What are the benefits of using a cross-border shipping solution?

Cross-border shipping provides many benefits such as:

Reduced costs

By using a cross-border shipping solution, businesses can save on the cost of shipping by consolidating multiple shipments into one. This can also lead to reduced inventory and warehousing costs.

Increased efficiency

A cross-border shipping solution can help to streamline the process of shipping goods internationally, making it more efficient and less time-consuming. This can free up resources that can be used elsewhere in the business, such as marketing or product development.

Improved customer service

A cross-border shipping solution can help to improve customer service by providing tracking information and real-time updates on the status of shipments. This can help to build trust and loyalty among customers, as they can be confident that their orders will be delivered as promised.

How can eCommerce businesses choose the right cross-border shipping solution?

There are a few things to consider when choosing a cross-border shipping solution, such as:


The cost of a cross-border shipping solution will vary depending on the size and weight of the shipment, the distance it needs to travel, and the type of service required. It’s important to compare quotes from different providers to find the most competitive rate.

Delivery time

The delivery time will depend on the individual provider’s service standards, as well as the distance the shipment needs to travel. It’s important to check that the provider can meet your required delivery timeframe.

Tracking and transparency

It’s important to choose a cross-border shipping solution that offers tracking and visibility, so you can stay up to date on the status of your shipment and provide your customers with updates.

Customer service

The level of customer service offered by a cross-border shipping provider is important to consider, as you’ll need to be able to rely on them for support if there are any problems with your shipment.

When is the right time for an eCommerce business to start using a cross-border shipping solution?

There’s no one-size-fits-all answer to this question, as it will depend on the individual business and its specific needs. However, if you’re considering expanding your business internationally, or if you’re already selling to customers in other countries, it’s worth analyzing whether a cross-border shipping solution could save you time and money. It’s also important to consider the customer experience and how a cross-border shipping solution could improve it.


A cross-border shipping solution can offer many benefits to eCommerce businesses, such as reduced costs, increased efficiency, and improved customer service. When choosing a cross-border shipping solution, it’s important to consider factors such as cost, delivery time, tracking and transparency, and customer service.

If you’re ready to start using a cross-border shipping solution for your eCommerce business, we can help. We offer competitive rates and a range of services to suit your needs. Contact Floship today to get started.

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